"Personal Information" means information that allows someone to identify or contact you, including, for example, your name, address, telephone number, email address, as well as any other non-public information about you that is associated with or linked to any of the foregoing information.
USERS OUTSIDE OF THE UNITED STATES
Your personal information may be processed in the country in which it was collected and in other countries, including the United States, where laws regarding processing of personal information may be less stringent than the laws in your country.
IN THE APPLICATION
In general, the Application contains user accounts that are created by qualified educational institutions. User accounts contain the following Personal Information: The user's name, a unique username for the user, a password for the user, and a grade level if the user is a "Student". The Application does not collect an email address for Students unless it is provided as the unique username by the entity creating the account.
The Application automatically gathers usage information, such as the number and duration of log-ins, in order to provide reports to licensing educational institutions so that they may determine the level of usage within the institution.
The Application uses assigned access levels to deliver content specific to Users.
The Application has security measures in place to protect the loss, misuse, and alteration of information under our control. Users should be aware, however, that Tech4Learning cannot guarantee security. Users should also be aware that the use of the Application is not private, for example, Teachers have access to view all content created by Students in the Application. Tech4Learning, at its' discretion, may choose to turn over or make available content to appropriate personnel of qualified educational institutions or law enforcement agencies if required.
The Application does not collect individual external contact information for Users, therefore it is not possible for the Application to provide forgotten login credentials to Users. This information must be retrieved from the licensing educational institution.
STUDENT PERSONAL INFORMATION
Tech4Learning supports the efforts of COPPA to ensure the online safety of children. Student accounts in the Application are provided through a qualified school or educational organization. These organizations receive a master account which enables them to create accounts for student users.
The Application meets the following guidelines and agrees to:
NOT collect online contact information without the consent of either a parent or a qualified educational institution. Without prior parental consent, online information will only be used to respond directly to the child’s request and will not be used for other purposes without prior parental consent
NOT collect personally identifiable offline contact information without prior parental consent
NOT distribute to third parties any personally identifiable information without prior parental consent
NOT sell to third parties any personally identifiable information
NOT give the ability to publicly post or otherwise distribute personally identifiable contact information without prior parental consent
NOT entice by the prospect of a special game, prize or other activity or to divulge more information than is needed to participate in the activity
If you are a parent and want to correct, edit, update or delete information about a student, please work directly with your teacher or school. If needed, Tech4Learning will work with you to contact the appropriate people for updating and correcting Student information.
Tech4Learning does not disclose any Personal Information to outside companies.
The Application and user data for licensing organizations is housed in an 80,000 square foot purpose-built hosting facility. The facility is an SSAE 16-compliant, SOC 1, 2, and 3 audited facility with N+1 or better redundancy on all data center systems, and extensive security protocols including identification verification, biometric scanning, RFID-controlled access, and 24/7 security, including CCTV monitoring and archived CCTV footage.
Following a lapse in a subscription, we retain Personal Information for a commercially reasonable time in order to provide for seamless reactivation of accounts if the lapse was temporary due to organization budgeting or purchase processing restrictions. After this time, all Personal Information provided is purged from the system. We may maintain anonymized or aggregated data, including usage data, for analytics purposes. Each organization’s account administrator has the capability delete any or all user accounts for their organization. If you have any questions about data retention or deletion, please contact firstname.lastname@example.org.
RIGHTS OF CALIFORNIA RESIDENTS
We comply with California’s "Shine the Light" law. California residents may request a listing of personal information about them that we have disclosed to third parties in the preceding calendar year, as well as the names and addresses of those third parties. This request can be made only once per year, and there is no charge for it. To make your request, send an email to email@example.com or send a written request to Tech4Learning Inc. 10981 San Diego Mission Road, Suite 120, San Diego, CA 92108.
10981 San Diego Mission Road
San Diego, CA 92108
If we sell, divest or transfer our business, we will transfer personal information of our customers provided that the new owner has agreed to data privacy standards no less stringent than our own. In such case we will provide you with notice of the upcoming transfer.
Of course, you can always opt-out by deleting your account before the changes take effect.
This policy was last updated: 9/18/2018